Sustainability

🌱 Sustainability & Responsible Hospitality
Preserving the island. Supporting the community. Inspiring conscious travel.

At the Santorini Princess Spa Hotel, sustainability is woven into our identity. Perched on the caldera of one of the world’s most unique volcanic landscapes, we feel a deep responsibility to protect the environment, support our people, and contribute to the community we proudly belong to.

Our actions are guided by a long-term commitment: caring for Santorini is not a trend, it is our compromise.
1. Sustainability Governance

Sustainability is integrated into our daily operations through a dedicated coordinator who monitors our environmental performance, including energy, water, waste and carbon footprint, and ensures we continuously improve year after year. Our team participates in annual reviews, goal-setting and training initiatives to embed responsible practices across all departments.

We are also fully complied with ISO 14001:2015, recognizing our responsibilities towards the environment and our fellow citizens.
2. Smart Energy & Resource Efficiency

We use modern, energy-saving technologies such as LED lighting, efficient climate systems and heat-recovery solutions. We carefully track our consumption and carbon footprint using advanced tools that help guide long-term planning and environmental improvements.
3. Recycling & Waste Reduction

We work with local authorities to ensure that bottles, batteries, cans, paper and capsules essential oils, are recycled responsibly.

Commitment to Plastic-Free
We are steadily progressing toward becoming fully plastic-free:
  • elimination of single-use plastics
  • biodegradable bags throughout the property
  • natural or compostable straws
  • eco-friendly amenities with biodegradable packaging
Paper-Free Operations
By digitising procedures and implementing contactless processes, we significantly reduce unnecessary printing and waste.
 4. Eco-Conscious Spa & Ethical Wellness

Our spa partners exclusively with brands that prioritise natural ingredients, organic certifications, recyclable packaging and ethical sourcing. Guests enjoy treatments designed to nourish both body and planet.
5. Local Gastronomy & Circular Practices

We proudly showcase the flavours of Santorini and the Cyclades. Our culinary team:
  • prioritises fresh, seasonal and locally sourced ingredients
  • collaborates closely with island producers
  • implements waste-reduction and circular-use methods, including creative reuse of ingredients at our bar and kitchen

6. Community Support Sustainability extends to the people of Santorini.
We:
  • prioritise hiring local staff
  • support regional producers and businesses
  • contribute to community initiatives that enhance everyday life on the island
Preserving culture, tradition and local identity is central to our values.
7. People & Workplace Responsibility

Our team is the heart of Santorini Princess Spa Hotel. We are committed to offering a fair, safe and empowering workplace.

Fair & Ethical Employment
We follow all Greek labour regulations, ensure transparent contracts, equal opportunities and maintain a strict zero-tolerance policy toward discrimination, harassment or unfair treatment.

Local Employment
We prioritise hiring residents of Santorini and the Cyclades, supporting the island’s economy and fostering long-term professional growth.

Training & Development
We provide training opportunities for our staff through a program of seminars on topics such as:
  • guest service
  • health & safety
  • first aid
  • environmental awareness (energy, water, waste)
  • sustainable hospitality practices
We encourage continuous professional development and internal advancement.

Health, Safety & Wellbeing
We maintain safe working conditions, proper training for the use of spa and cleaning products, and a culture of open communication that supports mental wellbeing and work–life balance.

Employee Engagement in Sustainability
Every team member participates actively in our environmental initiatives and contributes ideas that help improve our performance.
8. Climate-Positive Hospitality

Climate-Positive Stays

Every direct reservation supports global reforestation and certified climate-action projects. With each stay, guests contribute to planting trees and removing carbon from the atmosphere.

A Climate-Positive Workforce
For every employee, we plant trees annually and offset their environmental impact through trusted carbon-removal programs — ensuring our sustainability values extend across our entire team.
9. Water Responsibility

In Santorini, an island where freshwater is limited, we use water thoughtfully and efficiently. Eco-friendly housekeeping products, efficient fixtures and guest participation help us minimise consumption while maintaining comfort and exceptional service.
10. Guest Participation

We invite our guests to join us in caring for Santorini’s fragile landscape. Every small action makes a meaningful difference.
We always recommend:
  • use water and energy mindfully
  • reuse towels and linens through our linen-reuse program
  • dispose of recyclables responsibly
  • respect the caldera’s delicate ecosystem
  • support local artisans, restaurants and producers
Together, we protect what makes Santorini extraordinary.
11. Accessibility & Inclusion Statement

We aim to offer warm, respectful and inclusive hospitality for all. Due to the traditional cliffside architecture of Santorini, full accessibility throughout the property is not always possible.
We offer:
  • two rooms with only a few steps (approximately two steps), suitable for guests with limited mobility
  • assistance from our team for navigating accessible areas
Please note that some facilities — including the restaurant — are not accessible for wheelchair users due to the natural terrain and the absence of elevators. We encourage guests to contact us before arrival so we can offer honest guidance and help ensure a comfortable stay.
12. Responsible Procurement

Our commitment to sustainability extends to our partners and suppliers.
We prioritise:
  • local producers and artisans
  • spa and wellness brands with ethical, natural and environmentally responsible practices
  • products with recyclable, biodegradable or reduced-impact packaging
  • suppliers who demonstrate strong environmental and social values
By choosing responsible partners, we strengthen the local economy and reduce our overall footprint.
 
13. Our Sustainability Commitments

We continue to progress with clarity and purpose.
Our current goals include:
  • further reducing single-use plastics
  • lowering water and energy consumption per guest night
  • increasing local sourcing across all departments
  • enhancing recycling and waste-management systems
  • expanding environmental and community support initiatives
Our sustainability journey is ongoing; shaped by innovation, collaboration and our deep care for Santorini.
Santorini Princess Hotel
Imerovigli 847 00, Santorini, Greece
+30 2286 025871
office@santorini-princess.com

Licence Number: 1053985 - ΓΕΜΗ 143130101000
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